Terms of Use

Last updated: April 15, 2024. Please read these Terms of Use carefully before using the Loadbalance platform.

Acceptance of Terms

By accessing and using the Loadbalance Adaptive Energy Operations Platform ("the Platform") at loadbalance.com, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Use License & Platform Access

Permission is granted to temporarily access the Platform for personal or internal business use related to energy systems load management. This is the grant of a license, not a transfer of title. You may not: modify or copy the materials; use the materials for any commercial purpose or for any public display; attempt to reverse engineer any software; remove any copyright or proprietary notations; or transfer the materials to another person.

User Responsibilities & Data

You are responsible for the accuracy of any data you input into the Platform for forecasting and monitoring. Loadbalance's AI-driven models rely on this data for operational consistency. You agree not to input false, misleading, or malicious data. You retain ownership of your data but grant Loadbalance a license to use it to provide and improve the Platform's services.

Intellectual Property

The Platform and all its content, including but not limited to software, dashboards, balance charts, text, graphics, logos, and the overall design, are the property of Loadbalance and are protected by Canadian and international copyright and intellectual property laws. The "Loadbalance" name and logo are trademarks.

Disclaimer & Limitation of Liability

The materials on Loadbalance's Platform are provided on an 'as is' basis. Loadbalance makes no warranties, expressed or implied, regarding the forecasting accuracy or operational outcomes. In no event shall Loadbalance or its suppliers be liable for any damages arising out of the use or inability to use the Platform, even if Loadbalance has been notified of the possibility of such damage.

Governing Law & Contact

These Terms shall be governed by and construed in accordance with the laws of Canada. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Canada. For any questions regarding these Terms of Use, please contact us at [email protected].

Address 52976 Lamont Harbor Suite 318, Canada
Phone +1-757-270-7176
Operating Hours Monday - Friday: 9:00 AM - 6:00 PM EST